USA eSIM Card - Reviews

Rating of the activity

5.40 / 10

5.4347826086956 46 reviews | 571 travellers

Customer scoring

Type of traveler

Travelling alone (39)

Couple (5)

Group of friends (1)

With small children (0)

With older children (1)

Opinions of real clients who booked our products.

See only reviews with text

08 / Aug / 2022

Vicente

Spain

The connection was not reliable so, not suitable for an intensive use of Google maps which caused some uncomfortable situations. Keep your old paper city map. I cannot compare with other more expensive options yet but I’m disappointed.

We recommend discussing signal or connection issues with the card provider so that they can be resolved during the time of the visit. We apologize for any inconvenience caused in this regard.

I travelled by myself

10 / Jul / 2022

Kristina Kovtsova

South Korea

Wasn't able to use sim card and wasn't able to get the refund.

We have confirmed that the correct instructions were sent to activate the card. We are sorry if the service was not compatible with your phone.

I travelled by myself

04 / Apr / 2022

Anonymous

I travelled by myself

16 / Feb / 2023

Emilia Saco

Lima, Peru

I travelled by myself

27 / Dec / 2022

Anonymous

Andorra

I travelled by myself

07 / Dec / 2022

Anonymous

Spain

Me costo mucho activar la tarjeta. Se activo primero er roamming de la sim principal con un coste importante. Me ayudaron otros pasajeros del viaje y pude usar solo los últimos 2 dias.

It took me a long time to activate the card. The roaming of the main sim was activated first with a significant cost. Other passengers on the trip helped me and I was able to use only the last 2 days.

En la información enviada por correo electrónico se indica cómo activar la tarjeta. También un número al que llamar en caso de encontrar algún problema. Sentimos de veras las molestias, pero el servicio se brindó correctamente. Translate this opinion into English.

The information sent by email indicates how to activate the card. Also a number to call in case of encountering a problem. We are really sorry for the inconvenience, but the service was provided correctly. Opinion translated. Show original.

I travelled by myself

28 / Nov / 2022

Francisco González Cudeiro

Spain

Era la primera vez que probaba este sistema de tarjeta digital y funcionó bastante bien, tanto en Miami como en Nueva Orleans, e incluso en Las Islas Virgenes de EEUU. Las instrucciones de la instalación eran un poco engorrosas. Sugiero que se simplifiquen y expliquen mejor Translate this opinion into English.

It was the first time I tried this digital card system and it worked quite well, both in Miami and New Orleans, and even in the US Virgin Islands. The installation instructions were a bit cumbersome. I suggest that they be simplified and explained better Opinion translated. Show original.

I travelled by myself

10 / Nov / 2022

Anonymous

I travelled by myself

08 / Nov / 2022

Javier

Málaga, Spain

Compré dos tarjetas de 5gb cada una y cuando llevaban 2.2gb gastados dejaron de funcionar.

I bought two cards of 5gb each and when they had spent 2.2gb they stopped working.

Hemos confirmado que las eSims estaban configuradas correctamente. A veces, el operador local puede reducir la velocidad en caso de uso intensivo en un corto periodo de tiempo. Cuando esto sucede, rogamos que nos avise de inmediato para intentar subsanarlo. Translate this opinion into English.

We have confirmed that the eSims were set up correctly. Sometimes the local operator can reduce the speed in case of heavy use in a short period of time. When this happens, we ask that you notify us immediately so that we can try to correct it. Opinion translated. Show original.

I travelled with my partner

24 / Sep / 2022

Camila Fernandes

Fortaleza, Brazil

I travelled by myself

14 / Sep / 2022

Ysaura De La Rosa

Tolosa, Spain

La tarjeta nunca funcionó , fue un engaño nunca me dejó activarla para utilizar internet

The card never worked, it was a hoax it never let me activate it to use the internet

El proveedor del servicio ha confirmado que no hay reporte de incidentes con la tarjeta sim. Podrían haber intentado solucionar el problema si se hubiera puesto en contacto con ellos en ese momento y les hubiera informado sobre esta situación. Sentimos que finalmente no fuera de utilidad. Translate this opinion into English.

The service provider has confirmed that there are no reports of incidents with the sim card. They could have tried to fix the problem if you had contacted them at that time and told them about this situation. We are sorry that in the end it was not useful. Opinion translated. Show original.

I travelled by myself

26 / Aug / 2022

Aline

Brazil

Nao funcionou quando cheguei em Nova York e tive que comprar outro chip

It didn't work when I arrived in New York and I had to buy another chip

Confirmamos que o cartão SIM não foi ativado no momento de sua chegada ao seu destino. Especificamos no voucher e nos e-mails de lembrete de serviço como ativar este cartão. Também indicamos os detalhes de contato do fornecedor em caso de dúvida ou incidente. Pedimos desculpas pelo incômodo. Translate this opinion into English.

We confirm that the SIM card was not activated upon arrival at your destination. We specify on the voucher and service reminder emails how to activate this card. We also provide the supplier's contact details in case of doubt or incident. We apologize for the inconvenience. Opinion translated. Show original.

I travelled by myself

24 / Aug / 2022

Jean Pierre Fernandez Rodrigues

Paris, France

I travelled by myself

20 / Aug / 2022

Jose Alberto Santana

Salvador, Brazil

Além da habilitação fora do prazo contratado (23/08 e não 21/08/2022), é utilizado roaming de ouro país, o que termina não funcionado bem nos EUA.

In addition to the activation outside the contracted period (23/08 and not 21/08/2022), roaming is used in the country, which ends up not working well in the USA.

Lamentamos que o produto não tenha funcionado como você esperava. O fornecedor local está ciente da situação para poder tomar medidas a respeito. Translate this opinion into English.

We are sorry that the product did not work as you expected. The local supplier is aware of the situation in order to take action. Opinion translated. Show original.

I travelled by myself

15 / Aug / 2022

Anonymous

Alicante, Spain

Solo funcionó en algún momento puntual, estuvimos en Nueva York donde se suponía no debía haber problemas de cobertura y la mayor parte del tiempo no la teníamos. Nos gustaría poner una reclamación, por lo que agradecería vuestras indicaciones para poder señalar el nefasto servicio que tuvimos.

It only worked at some point, we were in New York where there were supposed to be no coverage problems and most of the time we didn't have it. We would like to make a claim, so I would appreciate your instructions to be able to point out the disastrous service we had.

Hemos confirmado con el proveedor local que se utilizó el servicio y se consumieron datos de navegación. En el bono y en los correos recordatorios del servicio especificamos los datos del proveedor. Recomendamos contactar para poder resolver estas incidencias durante la estancia. Sentimos las molestias. Translate this opinion into English.

We have confirmed with the local provider that the service was used and browsing data was consumed. In the voucher and in the service reminder emails we specify the provider's data. We recommend contacting to be able to resolve these incidents during the stay. We apologize for the inconveniences. Opinion translated. Show original.

I travelled with teenagers

08 / Aug / 2022

Simone Amicuzi

Italy

Non prendeva da nessuna parte. Dieci giorni nel vuoto cosmico. Può bastare?

It took nowhere. Ten days in the cosmic void. It should be enough?

Abbiamo confermato che il fornitore vi ha inviato quanto necessario per usufruire del servizio. Ci dispiace che non l'abbiate visto in tempo. Translate this opinion into English.

We have confirmed that the provider has sent you what is necessary to use the service. We're sorry you didn't see it in time. Opinion translated. Show original.

I travelled by myself

07 / Aug / 2022

José María Antequera Maeso

Madrid, Spain

Fallaba mucho y en la mayoría de sitios no tenía cobertura Translate this opinion into English.

It failed a lot and in most places it had no coverage Opinion translated. Show original.

I travelled by myself

05 / Aug / 2022

Julia

Madrid, Spain

La tarjeta funcionó perfectamente! Translate this opinion into English.

The card worked perfectly! Opinion translated. Show original.

I travelled by myself

01 / Aug / 2022

Armin Menendez-arango Straub

Rubí, Spain

Correcta pero poca cobertura y pocos datos a pesar de ser la de mayor capacidad. Próxima vez cojo la esim de Movistar

Correct but little coverage and few data despite being the one with the highest capacity. Next time I take the Movistar esim

Recomendamos comentar este tipo de incidencias a la organización local para que se pueda solucionar durante el tiempo de activación de la tarjeta. Sentimos las molestias a este respecto. Translate this opinion into English.

We recommend discussing this type of incident with the local organization so that it can be resolved during the time the card is activated. We are sorry for the inconvenience in this regard. Opinion translated. Show original.

I travelled by myself

31 / Jul / 2022

Jo Marcucci

Luxembourg

Sur les 10 jours d’abonnement lors de notre voyage aux USA je n’ai eu accès à du réseau que rarement et dès lors mon abonnement fut inutile et n’a servi à rien De l’argent dépensé sans utilité

Over the 10 days of subscription during our trip to the USA, I only had access to the network rarely and therefore my subscription was useless and was useless Money spent without use

Le prestataire du service a confirmé qu'il n'y a pas de rapport d'incident avec la carte sim. Le système indique que vous aviez des données disponibles mais que la consommation était minime. Peut-être s'agit-il d'un défaut de configuration de l'APN. Ils auraient pu essayer de régler le problème si vous les aviez contactés à ce moment-là et leur aviez parlé de cette situation. Nous sommes désolés si ce n'était pas ce que vous vouliez à la fin. Translate this opinion into English.

The service provider has confirmed that there is no incident report with the sim card. The system indicates that you had data available but the consumption was minimal. Maybe it's an APN configuration fault. They could have tried to fix the problem if you had contacted them at the time and told them about this situation. We're sorry if that wasn't what you wanted in the end. Opinion translated. Show original.

I travelled by myself

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