Statue of Liberty + Ellis Island Ferry - Reviews

Rating of the activity

7.10 / 10

7.125 48 reviews | 2,145 travellers

5 traveler-submitted photos

Customer scoring

Type of traveler

Traveling alone (4)

Couple (9)

Group of friends (2)

With small children (2)

With older children (12)

Reviews from real clients who booked our products.

See only reviews with text

May / 13 / 2025

Monica Fernandes

Rio De Janeiro, Brazil

I travelled with my partner

Deu tudo certo. Translate this opinion into English.

Everything went well. Opinion translated. Show original.

I travelled with my partner

May / 12 / 2025

Juliana Alves Alves

Rio De Janeiro, Brazil

I travelled by myself

PÉSSIMO!!! Não comprem!! Me enviaram o Ticket por WhatsApp com a data anterior a data reservada. Fiquei barrada na porta. Programei o meu dia para esse passei. Atrasou todo o meu cronograma. Estou desacreditada e extremamente chateada. Não recomendo!!!!

I travelled by myself

Lamentamos que o nosso fornecedor local não tenha conseguido cumprir com o serviço reservado. Pedimos desculpas pelo ocorrido. Foi efetuado o reembolso correspondente.

May / 06 / 2025

Silvia Battistutta

San Dona' Di Piave ( Ve), Italy

I travelled with friends

Esperienza fantastica

I travelled with friends

May / 05 / 2025

Anonymous

May / 01 / 2025

Elisa Dosil

Spain

Hola, las personas de la agencia local no vinieron a la cita. No me mandaron el codigo o QR para poder entrar. Y me he quedado sin poder hacer la actividad. Quiero que se me reembolse el dinero pagado, ya que no pude hacer la actividad, porque el QR de civitatis me decian que no era valido

Hello, the local agency didn't show up for the appointment. They didn't send me the code or QR code to enter. I couldn't do the activity. I want a refund, as I couldn't do the activity because the Civitatis QR code wasn't valid.

Hemos comprobado que, debido a un fallo informático, tu reserva no quedó correctamente registrada en el servidor del proveedor local. Sentimos mucho las molestias causadas. Se ha realizado el reembolso correspondiente. Translate this opinion into English.

We've verified that, due to a computer glitch, your reservation was not correctly recorded on the local provider's server. We're deeply sorry for the inconvenience. A refund has been issued. Opinion translated. Show original.

Apr / 21 / 2025

Anonymous

Apr / 18 / 2025

Anonymous

Apr / 18 / 2025

Gianna

Brazil

I travelled with teenagers

Perfeita Translate this opinion into English.

Perfect Opinion translated. Show original.

I travelled with teenagers

Apr / 16 / 2025

Anonymous

Spain

Apr / 16 / 2025

Pedro Neto

Portugal

Apr / 12 / 2025

Laura Santos

Madrid, Spain

I travelled with teenagers

Apr / 02 / 2025

Matheus

Brazil

I travelled with my partner

Deu tudo certo com o ingresso, vale muito a pena!! Translate this opinion into English.

Everything went well with the ticket, it was worth it!! Opinion translated. Show original.

I travelled with my partner

Apr / 01 / 2025

Anonymous

Mar / 23 / 2025

Anonymous

Sep / 22 / 2024

Guillermo Coello Rodríguez

Vigo, Spain

I travelled with my partner

La forma que tenéis de enviar la audioguía da pie a muchas confusiones. Es un procedimiento que confunde pues dice escanear el QR, pero no es el del bono, es el de la entrada pero uno se entera que el bono no vale para entrar al llegar, pues no te dejan entrar. Menos mal que una chica del barco, que habla español, nos dijo como hacer con el bono pues le pasa a la mayoría de los que contratan este servicio. Es tan sencillo como poner un link a la audioguía, y ponéis uno, pero no funciona.

The way you send the audio guide gives rise to a lot of confusion. It is a confusing procedure because it says to scan the QR, but it is not the one on the voucher, it is the one for the entrance but one finds out that the voucher is not valid for entry when arriving, because they do not let you in. Luckily a girl on the boat, who speaks Spanish, told us how to do it with the voucher because it happens to most of those who hire this service. It is as simple as putting a link to the audio guide, and you put one, but it does not work.

I travelled with my partner

Tras revisar este tipo de confusiones, hemos añadido un mensaje aclaratorio para evitar cualquier inconveniente. En efecto, 24 horas antes los clientes reciben las instrucciones de cómo descargar el bono, y también cómo acceder al ferry. Sentimos las molestias ocasionadas. Translate this opinion into English.

After reviewing this type of confusion, we have added a clarifying message to avoid any inconvenience. Indeed, 24 hours before the ferry, customers receive instructions on how to download the voucher, as well as how to access the ferry. We apologize for any inconvenience caused. Opinion translated. Show original.

Jun / 10 / 2025

Anonymous

Feb / 18 / 2025

Anonymous

Feb / 06 / 2025

Raphael Romano Galacini

Chapadao Do Céu, Brazil

I travelled with my partner

Jan / 26 / 2025

Anonymous

Jan / 26 / 2025

Anonymous

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Statue of Liberty + Ellis Island Ferry - Reviews

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